Use Case Submission Form

This document is intended to help you document a basic use case, or user story, related to health information exchange. Below is a guide and questions to help you capture this information as a user. You can also use this form to articulate your own needs. Feel free to direct your answers however you see fit, just remember, the goal is to understand why users need health data, and thus, the exchange of health information.

The purpose of this use case is to understand your role and how you use health data to support your work. It will ask you a series of questions aimed at understanding how you rely on health data. This information will be used by the groups that work to facilitate health information exchange (i.e., making health data available at the right time in the right way) as they must understand users' needs to make smart decisions about how data is made available.

In this form, please think about what you do today as well as the ideal future state.

What is health data? Health data is any information that represents the health and well-being of our residents. For reference, think about the data that’s logged in electronic health records when patients receive care or the information a case worker may capture when trying to coordinate care and ensure a patient receives both the medical and social supports he/she needs.

Name

Email Address

What is your role (job)?

Are you responsible for providing health data, using data, or both?

How do you use health data to support your work? If you don’t have access to health data, describe how having access to the correct data would add value to your work.

Do your data needs change depending on the role you are playing or job you are doing?

Where does the health data you rely on come from?

Who or what do you rely on for the data you need? How do you access the data?

Are there any restrictions on your use of the data or challenges in access the data you need?

Are there any changes that could be made to improve your ability to access the data you need?

Can you describe a scenario in which you have sufficient health data to fully support you in your role? What would that data be and where and how would you access it?

What are the consequences of not having the data you need (the “correct” data)?

Summarize using the following framework: As a [blank], I want to be able to [blank] so that I can [blank]. For example, as a primary care physician, I want to be able to see my patient’s full medical history, so that I have a complete picture.

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