Help: EHR Incentive Program Questions and Assistance


Troubleshoot Common Access Issues and Error Messages

Are you getting an error message when logging into MAPIR, or are you experiencing a missing link? Our Logging into MAPIR: Issues and Suggestions page has step-by-step guidance on common system access issues.


Contact the Vermont Medicaid EHRIP Team

For questions and assistance with Vermont’s EHR Incentive Program and the MAPIR system, contact the VT Medicaid EHRIP Team at ahs.dvhaEHRIP@vermont.gov. The EHRIP Team mailbox is monitored during regular business hours, and we endeavor to respond to all queries within 24 hours.


CMS Registration and Attestation Helpdesk

The CMS Registration and Attestation website maintains The Electronic Health Record (EHR) Information Center to assist providers will all of your registration and attestation system inquiries.
EHR Information Center Hours of Operation:

    7:30 a.m. – 6:30 p.m. (Central Time) Monday through Friday, except federal holidays.  

    1-888-734-6433* (primary number) *(press option 1) or 888-734-6563 (TTY number)


Back to the Vermont Medicaid EHRIP Home Page

(Page last updated 06/09/16)