Help: EHR Incentive Program Questions and Assistance


Need Help Understanding the Impact of PY2017 Changes?

The EHRIP Team is offering consultation sessions with practices to help them understand how Program Year 2017 requirements will affect their providers. In a conference call with GoToMeeting screen sharing, we can step through changes and known challenges for the EPs you attest for, and review the list of your EPs that are eligible to continue the EHR Incentive Program through their maximum six years of payments. If you are interested in scheduling a consultation time, contact the EHRIP Team.


Troubleshoot Common Access Issues and Error Messages

Are you getting an error message when logging into MAPIR, or are you experiencing a missing link? Our Logging into MAPIR: Issues and Suggestions page has step-by-step guidance on common system access issues.


Contact the Vermont Medicaid EHRIP Team

For questions and assistance with Vermont’s EHR Incentive Program and the MAPIR system, contact the VT Medicaid EHRIP Team at ahs.dvhaEHRIP@vermont.gov. The EHRIP Team mailbox is monitored during regular business hours, and we endeavor to respond to all queries within 24 hours.


Vermont Information Technology Leaders

Vermont Information Technology Leaders, Inc. (VITL) is a nonprofit organization that advances health care reform efforts in Vermont through the use of health information technology, and is the legislatively designated operator of the Vermont Health Information Exchange (VHIE).  For assistance with Meaningful Use issues and Security Risk Assessment services, contact them for more information: VITL Contact Page.


CMS Registration and Attestation Helpdesk

The CMS Registration and Attestation website maintains The Electronic Health Record (EHR) Information Center to assist providers will all of your registration and attestation system inquiries.
EHR Information Center Hours of Operation:

    7:30 a.m. – 6:30 p.m. (Central Time) Monday through Friday, except federal holidays.  

    1-888-734-6433* (primary number) *(press option 1) or 888-734-6563 (TTY number)


Back to the Vermont Medicaid EHRIP Home Page

(Page last updated 08/25/2017)